Freshworks Achieves FedRAMP® "In Process" Designation for Freshservice, Advancing AI-Powered Service Operations for the Public Sector

SAN MATEO, Calif., Aug. 06, 2026 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ: FRSH) today announced that Freshservice, its AI-powered unified service operations platform, has achieved FedRAMP® ‘In-Process' status for Class C (Moderate) certification, signaling significant progress toward full authorization for U.S. federal government agencies. This designation marks a key milestone in Freshworks' plan to deliver modern service management software to federal agencies, and Freshservice is now listed on the FedRAMP Marketplace. Freshworks has engaged Coalfire, a leading provider of FedRAMP compliance assessments, to guide the authorization process.